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Community Lead

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Role description

We are looking for motivated and experienced content and community professionals to join our growing team in a challenging and fast-paced startup environment.

You will be part of a team that is bringing together Asia’s most prominent thought leaders, founders, investors, and creators to form our community and work with us to build a thriving and engaged community experience for them. 

What a typical day looks like:

  • Formulate and refine strategies for community acquisition, activation, engagement and retention together with the management team. 
  • Co-lead the community co-creation strategy with the management team.
  • Design and manage feedback loop from the community such as social listening and members surveys for accurate community sentiments for strategy formulations.  
  • Organise and structure community growth and retention programmes/campaigns, leveraging on insights from the community. 
  • Project manage and track Community team OKRs and KPIs, in relation to maintaining Community Health, delivering values to members and driving collaborations and co-creation. 
  • Project manage Community team workstreams (Content, Community Management/ Operations and Business Development). 
  • Lead the execution of community strategies by the community operations team to ensure they tie back closely to company-wide goals and objectives. 
About you

  • 6 to 10 years of strategic planning and project management experience.
  • Experience in mapping out business or product strategies using strategic frameworks and processes.
  • Excellent written and verbal communication skills. 
  • Experience managing and guiding a team. 
  • Diploma or degree in business, communications, marketing or hospitality management related fields.
  • Strong understanding of blockchain/crypto terminology; familiarity with community-building in the Web3/NFT space preferred.
  • Web3 native with proven experience in crypto/NFT project campaign management and/or community building is a strong plus.
  • Willingness to work flexible hours, including evenings and weekends as required, is a plus.
About ARC

We are reimagining the private members’ club experience by tapping on the ethos and tools of Web3 to build one of Asia’s most impactful communities.

We are a  members-only community bringing curated groups of people together with a common goal – collective value creation through collaboration. 

  • Well-funded early stage start-up with the right team, resources and networks to succeed
  • Immediate start
  • Full-time, permanent role

What makes us special?

  • A hybrid work culture that is quality instead of quantity focused
  • Active enthusiasts using social presence to embrace Web3 through NFT
  • Global product, with an Asian-focus, headquartered and built out of Asia
  • ARC believes that community-led products are the future. A thriving and engaging community like ARC has yet to be attempted in Asia and ARC is at the forefront of it.